F.A.Q

Here are some frequently asked questions. If you cant find an answer to your question below feel free to contact us.

General

Visit our website and browse our collection. Click on the desired item, select your size, and click "Add to Cart." Proceed to checkout and follow the prompts to complete your order.

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment methods.

For any inquiries or assistance, you can reach our customer support team by emailing us at shopcherrysmoke@gmail.com. We strive to respond promptly within 24 hours.

We make every effort to ensure our inventory is up to date. However, due to high demand, some items may temporarily be out of stock. Be sure to check back regularly or subscribe to our newsletter for updates on restocks and new arrivals.

Shipping

Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary based on your location.

International shipping times may vary based on your location. Typically, delivery times range from 2-4 business days EXPRESS and 7-14 business days STANDARD, depending on customs clearance and the destination country. Please refer to our Shipping Policy for more details.

While we strive to offer worldwide shipping, there may be certain countries with shipping restrictions or limitations. Please ensure to review our Shipping Policy or contact our customer support team to confirm if we can ship to your country.

Returns

Please refer to our Refund Policy for detailed information regarding returns, exchanges, and eligibility criteria.

Local delivery (Barbados)

Yes, we provide local delivery and pick up options for customers in Barbados. During the checkout process, you can choose the preferred delivery or pick-up option that suits you best.

For local deliveries, we aim to deliver your order within 1-3 business days, depending on your location in Barbados. We strive to provide prompt and efficient service to our local customers.