1. Processing Time: We strive to process and dispatch all orders within 1-2 business days after receiving payment. Please note that processing time may be longer during peak seasons or holidays.

2. Shipping Methods: We offer various shipping methods, including local delivery, pick-up, and worldwide shipping. The available options will be displayed at checkout based on your location.

3. Shipping Costs: Shipping costs will be calculated based on the destination and weight of the package. The exact shipping cost will be displayed at checkout before you complete your purchase.

4. Estimated Delivery Time: The estimated delivery time will depend on the shipping method selected and your location. Please note that unforeseen circumstances or customs delays may impact delivery times.

5. Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment online.

6. Customs and Duties: For international orders, please note that additional customs duties, taxes, or fees may apply. These charges are the responsibility of the recipient and are determined by the customs office of the destination country. We recommend checking with your local customs office for more information.

7. Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for any delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

If you have any further questions or need assistance with your shipment, please contact our customer support team at shopcherrysmoke@gmail.com